FAQ
FAQ
WHAT IS YOUR ORDER PROCESS?
Our order process is very simple. Upon completing your payment details during the checkout process, you should shortly receive a confirmation notice at the provided email address. A shipping confirmation email should follow after A couple days. Email the customer service team on if further assistance is required at any point.
HOW CAN I TRACK MY ORDER?
Once your order has been shipped you will receive a tracking number that you can use to get the latest updates on your shipment. We will also automatically notify you via email of any important tracking information.
The tracking number will only be available after the item was shipped. After paying it takes 3-5 days to process and ship out your orders.
I DIDNT PUT MY CORRECT HOME ADDRESS, WHAT DO I DO?
No worries! If you email us before your order has been shipped, we can change it for you! However we cannot change it once it has been processed and shipped.
SHIPPING POLICY
Shipping takes anywhere between 12 to 28 business days.
HOW DO I GET IN TOUCH?
You can get in touch by email
universalkisss@gmail.com